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There is no subscription to cancel
Plus (₹49) and Premium (₹149) are one-time payments. You pay once and keep the plan. Nothing renews, nothing recurs, and no money is ever taken from you again.
So there is no subscription to cancel and no billing to stop. If you simply want to stop using the service, delete your account from your settings and that is the end of it.
Try before you pay
The Free plan lets you build a biodata, publish it, share the link and download a PDF without paying anything. We would rather you used it and decided the paid features were worth having than bought first and asked for your money back.
Refunds
Because a plan unlocks immediately on payment and is a digital product delivered at once, payments are generally not refundable. We will look at a refund where:
- you were charged more than once for the same plan
- you were charged but the plan was never applied to your account
- a technical fault on our side stopped you using what you paid for, and we cannot fix it
Write to marriageprofile.in@gmail.com with the email address on your account and the Razorpay payment reference. We will look into it and tell you what we find. An approved refund goes back to the original payment method through Razorpay, and how long it then takes to appear is up to your bank rather than us.
Upgrades
A plan can only move up, never down. Upgrading from Plus to Premium is a separate one-time payment for the difference in what you get, and it does not refund the earlier purchase.
Nothing is shipped
Marriage Profile is entirely digital. Nothing is posted to you. Your plan applies to your account as soon as the payment is confirmed, which is usually immediate.
Contact
For anything about a payment, email marriageprofile.in@gmail.com or use the contact form. See also our terms of service.